Stephen Avenell
Stephen Avenell October 26, 2010 21:10

Select a delivery date at point of purchase... everyone's a winner!

Wouldn't it be easier if you could select a delivery date at the time of purchase rather than have to wait for a text and then re-arrange? Surely better for both customer and retailer?
4 people like
this idea +1
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  • Hub & Wife
    sad I’m frustrated, angry
    Hub & Wife February 10, 2011 10:11
    Give the customer more flexibility when delivering his (her) items! This should be a focal point of internet-based shops. Your customers lead busy lives, your customer service does not recognise this at all. I have spent over £1000 on goods and am told that items will automatically be delivered coming Saturday morning - although i have told you that i'm abroad! Then you will hold the items for a maximum of 5 days - but i'm abroad! How about you wait until i'm back?

    This reply was created from a merged topic originally titled
    Flexibility with Delivery is key for Internet-based shops - Do something!.
    Comment
    good point! good point! (undo)
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